PUBLIC SERVICES AND USER PROTECTION

Daniela VALENTINO PUBLIC SERVICES AND USER PROTECTION

1222300017
DIPARTIMENTO DI SCIENZE ECONOMICHE E STATISTICHE
EQF7
GOVERNMENT AND ADMINISTRATION SCIENCES
2017/2018

YEAR OF COURSE 1
YEAR OF DIDACTIC SYSTEM 2016
PRIMO SEMESTRE
CFUHOURSACTIVITY
530LESSONS
Objectives
KNOWLEDGE AND UNDERSTANDING. THE STUDENT WILL LEARN THE BASICS OF THE DISCIPLINE OF PUBLIC SERVICES. HE WILL KNOW THE PRINCIPLES AND RULES GOVERNING THE MARKET ALSO BY ANALYZING CASES LAW WITH A CRITIC APPROACH. THE STUDENT WILL ACQUIRE CRITICAL CAPACITY THROUGH THE CONCEPTUAL TOOLS THAT ARE FUNCTIONAL TO LEARNING. PARTICULAR ATTENTION WILL BE GIVEN TO THE FUNDAMENTAL CONCEPTS CONCERNING CONSUMER AND COMPETITION LAW.
ABILITY TO APPLY KNOWLEDGE AND UNDERSTANDING. THE STUDENT WILL BE ABLE TO INTERPRET NORMATIVE TEXTS, APPLY LEGAL KNOWLEDGE TO CONCRETE SITUATIONS, HYPOTHESIZE THE LEGAL CONSEQUENCES OF DIFFERENT BEHAVIORS OF PRIVATE SUBJECTS. HE WILL BE ABLE TO QUALIFY THE CASE BY IDENTIFYING THE APPLICABLE RULE TO THE CONCRETE LEGAL RELATIONSHIPS; HE WILL HAVE THE NECESSARY CRITICAL SENSE TO UNDERSTAND LEGISLATIVE AND MARKET CHOICES. STUDENTS WILL HAVE THE CAPACITY TO REPRESENT AND DISCUSS EFFECTIVELY THE RESULTS OF THEIR WORK, USING LITERATURE AND NATIONAL AND INTERNATIONAL ON-LINE DATABASES
Prerequisites
THE PROGRAM HAS BEEN DRAWN UP IN COORDINATION WITH PROGRAMS OF OTHER LEGAL, ECONOMIC AND BUSINESS SUBJECTS
Contents
FOCUS OF THE PROTECTION OF HUMAN PERSON IN EUROPEAN LAW IN THE PROVISION OF ESSENTIAL PUBLIC SERVICES.
ASSOCIATIONS AND PROTECTION GROUP.
PROCEDURES FOR RECONCILIATION BETWEEN PUBLIC AND PRIVATE COMPANIES AND ASSOCIATIONS CONSUMERS AND USERS.
TECHNICAL AND TRADING CONCILIATORY.
ADVERTISING SALES: PROMOTION AND INFORMATION.
THE AUTHORITIES AND THEIR MEASURES
Teaching Methods
LECTURES, SEMINARS ALSO HELD BY SCHOLARS FROM FOREIGN UNIVERSITIES AND PRACTITIONERS, EXERCISES AND DISCUSSION ON CASE LAW
Verification of learning
THE ACHIEVEMENT OF THE OBJECTIVES IS CERTIFIED BY PASSING AN EVALUATION TEST WITH JUDGMENT EXPRESSED IN 30TH. THE EXAM PROVIDES FOR AN ORAL TEST WITH 6 OPEN ORAL QUESTIONS (QUESTIONS WILL INCLUDE: NO. 2 ON EUROPEAN LAW AND PROCEDURES FOR RECONCILIATION BETWEEN PUBLIC AND PRIVATE COMPANIES AND ASSOCIATIONS CONSUMERS AND USERS, NO. 3 ON ADVERTISING SALES: PROMOTION AND INFORMATION AND THE AUTHORITIES AND THEIR MEASURES, NO. 1 ON TECHNICAL AND TRADING CONCILIATORY). THE ORAL EXAM AIM TO EVALUATE THE STUDENT'S UNDERSTANDING AND KNOWLEDGE, MANAGING THE TOOLS, AND THE ABILITY TO APPLY KNOWLEDGE TO SOLVE PRACTICAL PROBLEMS. THE ORAL EXAMINATION WILL TAKE PLACE ON THE DATES SET OUT IN THE OFFICIAL CALENDAR AND WILL LAST FOR 30 MINUTES. IN THE TEST, EACH QUESTION WILL BE EVALUATED WITH A SCORE FROM 1 TO 5, FOR A TOTAL OF 30 POINTS, ACCORDING TO THE FOLLOWING SCALE OF VALUES: SEVERELY INADEQUATE; INSUFFICIENT; ENOUGH; DISCREET; GOOD. THE TEST IS OVERCOME WITH A MINIMUM VOTE OF 18/30
Texts
GIOVANNI BERTI DE MARINIS, DISCIPLINA DEL MERCATO E TUTELA DELL'UTENTE NEI SERVIZI PUBBLICI ECONOMICI, NAPOLI, ESI, 2015
More Information
SUGGESTED READINGS
CASE LAW, SLIDES
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