MANAGEMENT AND CONTROL SYSTEMS

Mario TESTA MANAGEMENT AND CONTROL SYSTEMS

0222600001
DIPARTIMENTO DI SCIENZE AZIENDALI - MANAGEMENT & INNOVATION SYSTEMS
EQF7
BUSINESS INNOVATION AND INFORMATICS - BUSINESS, INNOVAZIONE ED INFORMATICA
2019/2020



YEAR OF COURSE 2
YEAR OF DIDACTIC SYSTEM 2016
PRIMO SEMESTRE
CFUHOURSACTIVITY
1MANAGEMENT AND CONTROL SYSTEMS
530LESSONS
2MANAGEMENT AND CONTROL SYSTEMS.
530LESSONS
Objectives
THE COURSE HAS THE GOAL TO PROVIDE STUDENTS NEEDED BASIC CONCEPTS TO THE GOVERNMENT AND THE MANAGEMENT OF BUSINESS, ANALYSED IN THE LIGHT OF THE CURRENT ECONOMIC, SOCIAL AND TECHNOLOGICAL; ILLUSTRATE THE MAIN BUSINESS PROCESS MANAGEMENT MODELS AND MAIN TECHNICAL CALCULATION AND ANALYSIS OF COSTS. STUDENTS WILL BE PROVIDED THE NECESSARY INFORMATION TO UNDERSTAND THE DETERMINATION OF COSTS BUSINESS MANAGEMENT AND DESIGN AND IMPLEMENTATION OF MANAGEMENT CONTROL SYSTEMS.

STUDENTS WILL BE ABLE TO APPLY MANAGEMENT KNOWLEDGE TO THE FIRMS IN THE MANUFACTURING, COMMERCIAL AND SERVICES INDUSTRIES AND TO NOT FOR PROFIT ORGANIZATIONS.

STUDENTS WILL ACQUIRE THE ABILITY TO MAKE AUTONOMOUS JUDGMENTS REGARDING MANAGEMENT ISSUES, ALSO THROUGH THE ATTENDANCE AT PROBLEM BASED LEARNING ACTIVITIES. TO THIS AIM, BUSINESS TESTIMONIES AND CASE STUDIES ARE IMPORTANT TOOLS TO DEVELOP CRITICAL ANALYSIS SKILLS.

THE COURSE AIMS AT IMPROVING THE STUDENTS’ COMMUNICATIVE ABILITY, DEVELOPING PUBLIC SPEAKING SKILLS WITH AN EMPHASIS ON REINFORCING INDIVIDUAL COMMUNICATION SKILLS. MOREOVER THE STUDENTS WILL BE ENCOURAGED, WORKING INDIVIDUALLY OR IN GROUPS, TO EXPLOIT THE POTENTIAL WHICH SEVERAL COMMUNICATION TECHNOLOGIES OFFER.

STUDENTS WILL BE IN A POSITION TO CRITICALLY ANALYSE BUSINESS MANAGEMENT PROCESS PHENOMENON, BY MEANS OF THE THEORETICAL BACKGROUND ACQUIRED DURING THE COURSE.
Prerequisites
NO PREREQUISITES
Contents
MODULE 1 – MANAGEMENT, 30 HOURS
1.VIABLE SYSTEMS APPROACH, FOR 3 HOURS OF FRONTAL LESSONS;
2.COMPLESSITY AND DECISION MAKING, 3 HOURS OF FRONTAL LESSONS;
3.BUSINESS ORGANIZATION, FOR 3 HOURS OF FRONTAL LESSONS;
4.ORGANIZATIONAL STRUCTURES, FRONTAL LESSONS FOR 3 HOURS;
5.DEPARTMENT OF PRODUCTION, FOR 3 HOURS OF FRONTAL LESSONS;
6.DEPARTMENT OF MARKETING, FOR 3 HOURS OF FRONTAL LESSONS;
7.DEPARTMENT OF RESEARCH & DEVELOPMENT, FOR 3 HOURS OF FRONTAL LESSONS;
8.NETWORK AND VALUE CO-CREATION, FOR 3 HOURS OF FRONTAL LESSONS;
9.SERVICE-DOMINANT LOGIC, FOR 3 HOURS OF FRONTAL LESSONS;
10.SERVICE SCIENCE, MANAGEMENT, ENGINEERING AND DESIGN, FRONTAL LESSONS FOR 3 HOURS.

MODULE 2 – CONTROL SYSTEMS, 30 HOURS
1. THE NATURE OF MANAGEMENT CONTROL SYSTEMS
2. UNDERSTANDING STRATEGIES
3. BEHAVIOR IN ORGANIZATIONS
4. RESPONSIBILITY CENTERS: REVENUE AND EXPENSE CENTERS
5. PROFIT CENTERS
6. TRANSFER PRICING
7. MEASURING AND CONTROLLING ASSETS EMPLOYED
8. STRATEGIC PLANNING
9. BUDGET PREPARATION
10. ANALYZING FINANCIAL PERFORMANCE REPORTS
11. PERFORMANCE MEASUREMENT
12. MANAGEMENT COMPENSATION
13. CONTROLS FOR DIFFERENTIATED STRATEGIES
14. MODERN CONTROL METHODS
15. SERVICE ORGANIZATIONS
16. FINANCIAL SERVICE ORGANIZATIONS
17. MULTINATIONAL ORGANIZATIONS
18. MANAGEMENT CONTROL OF PROJECTS.
Teaching Methods
FRONTAL LESSONS AND PRACTICAL EXAMPLES. EACH MODULE WILL LAST 30 HOURS.

THE COURSE IS DIVIDED IN 60H OF FRONTAL LESSONS.
STUDENTS ARE FREE TO FOLLOW THE COURSE, EVEN IF PARTICIPATING IN THE LESSONS IS HIGHLY RECOMMENDED.
Verification of learning
THE FINAL EVALUATION WILL BE THE ARITHMETIC AVERAGE OF THE SCORES ACHIEVED DURING THE TWO MODULES TESTS.

MANAGEMENT:
THE EXAMS WILL BE HELD WITH AN ORAL INTERVIEW FOCUSED ON THE DEEPENING OF THE MODULE TOPICS AND TO THEIR UNDERSTANDING BY THE STUDENT. THE EVALUATION WILL BE IN THIRTIETHS.
THE MINIMUM (18), WHEN THE LEARNER PRESENTS A FRAGMENTARY KNOWLEDGE OF THE THEORETICAL CONTENTS OF THE COURSE AND A POOR ABILITY TO CONTEXTUALIZE THEM.
THE MAXIMUM (30) IS ASSIGNED WHEN THE STUDENT DEMONSTRATES A COMPLETE KNOWLEDGE OF THE THEORETICAL CONTENTS AND THE ABILITY TO OPERATE AUTONOMOUSLY THE CONCEPTUAL LINKS BETWEEN THEM.
PRAISE IS GIVEN WHEN THE LEARNER DEMONSTRATES SIGNIFICANT MASTERY OF THE THEORETICAL CONTENT, ABILITY TO ARGUE WITH ADEQUATE LANGUAGE PROPERTIES AND THE ABILITY TO CONTEXTUALIZE THEM EVEN IN DIFFERENT CONTEXTS FROM THOSE PROPOSED BY THE TEACHER.

CONTROL SYSTEMS:
THE VERIFICATION OF LEARNING IS BASED ON A WRITTEN AND ORAL EXAMINATION.THE FINAL EVALUATION IS MARKED AS 30/30°.
THE WRITTEN PART CONSISTS OF QUESTIONS ON BUSINESS OPERATIONS; COST/BENEFIT ANALYSIS AND COST ACCOUNTING. THE ORAL EXAMINATION CONSISTS OF THEORETICAL AND METHODOLOGICAL QUESTIONS.
Texts
DURING THE COURSE TEACHING MATERIAL WILL BE DISTRIBUTED.

ROBERT N. ANTHONY, VIJAY GOVINDARAJAN, MANAGEMENT CONTROL SYSTEMS, MCGRAW-HILL EDUCATION, USA, 2006.
More Information
A WEALTH OF DIVERSE ANALYTICAL CASES, BALANCED WITH CURRENT CONTENT AND INTERNATIONAL EXAMPLES WILL BE PRESENTED TO STUDENTS DURING THE COURSE.
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