2. Professors
  3. GAETA Matteo
  4. Teaching

DECISION SUPPORT SYSTEM

Matteo GAETA DECISION SUPPORT SYSTEM

0222100042
DIPARTIMENTO DI SCIENZE AZIENDALI - MANAGEMENT & INNOVATION SYSTEMS
EQF7
BUSINESS MANAGEMENT AND CONSULTING
2019/2020

OBBLIGATORIO
YEAR OF COURSE 1
YEAR OF DIDACTIC SYSTEM 2014
PRIMO SEMESTRE
CFUHOURSACTIVITY
630LESSONS
MATTEO GAETA T Curriculum
Objectives
INTRODUCTION AND STUDY IN DEPTH OF THE BUSINESS INFORMATION SYSTEMS' WORLD, THROUGH A DETAILED VISION ON THE BUSINESS EVOLUTION IN THE KNOWLEDGE SOCIETY, ON THE OPERATIONAL SYSTEMS, MANAGEMENT INFORMATION SYSTEMS AND DSS, ON THE ARCHITECTURAL MODELS OF CLASSIC AND NEW GENERATION DSS AND DECISION MAKING.
KNOWLEDGE AND UNDERSTANDING:
THE STUDENTS WILL GAIN KNOWLEDGE ON THE METHODOLOGICAL AND TECHNOLOGICAL ISSUES OF BUSINESS INTELLIGENCE AND DECISION SUPPORT SYSTEMS. STUDENTS WILL BE ABLE TO UNDERSTAND THE STATE OF THE ART AND THE LITERATURE OF THE FIELD.
APPLYING KNOWLEDGE AND UNDERSTANDING:
THE STUDENTS WILL BE ABLE TO APPLY THE KNOWLEDGE GAINED IN THE COURSE FOR THE ANALYSIS AND DEFINITION OF DECISION SUPPORT SYSTEMS.
COMMUNICATION SKILLS:
THE STUDENTS WILL GET SOFT SKILLS, IN PARTICULAR RELATED TO THE MECHANISMS WHICH CHARACTERIZE THE COMMUNICATION WITHIN THE DEFINITION OF DSS.
MAKING JUDGEMENTS:
TUDENTS WILL HAVE A FULL VIEW OF THE METHODOLOGICAL AND TECHNOLOGICAL TOOLS FOR DECISION SUPPORT. THEY WILL BE ABLE TO CONFRONT WITH THE LECTURER AND OTHER STUDENTS AND STAKEHOLDERS WITHIN WORKING GROUPS AD TO EVALUATE AMONG DIFFERENT ALTERNATIVES AND RELATED TRADE-OFF FOR THE SOLUTION OF DIFFERENT PROBLEMS.
LEARNING SKILLS:
THE COURSE AIMS AT DEVELOPING LEARNING ABILITIES ENABLING STUDENTS TO CONTINUOSLY UPDATE THEIR KNOWLEDGE AND COMPETENCES ACCORDING TO THE TECHNOLOGICAL AND METHODOLOGICAL INNOVATION OF THE FIELD. RGE STUDENTS WILL GET THE ABILITY TO RETRIEVE, EXAMINE, AND UNDERSTAND THE TECHINCAL AND SCIENTIFIC LITERATURE IN THE FIELD AND IDENTIFY THE METHODOLOGICAL AND TECHNOLOGICAL TOOLS WHICH ARE MOST SUITED TO THE SOLUTION OF NEW PROBLEMS.
Prerequisites
IN ORDER TO REACH THE SET GOALS IT IS RECOMMENDED KNOWLEDGE OF BASIC CONCEPTS OF INFORMATICS AND DATABASE.
Contents
INTRODUCTIVE ORIENTATION LESSON: COURSE PRESENTATION, THE RISING NEEDS, ORGANIZATION, TECHNOLOGIES AND ARCHITECTURES; THE ICT EFFECT ON ENTERPRISES (THEORY 2 HOURS)
INFORMATION SYSTEM MODELS: ORGANIZATIONAL, FUNCTIONAL AND INFORMATIC MODEL (THEORY 2 HOURS)
BUSINESS PROCESS: THE CONCEPT OF BUSINESS PROCESS; DEFINITION OF BUSINESS PROCESS; PROCESSES FAMILIES; PROCESSES HIERARCHY AND DATA FLOW DIAGRAMM AND TOOLS FOR BUSINESS PROCESS REPRESENTATION (THEORY 4 HOURS)
MODELS AND TECHNIQUES OF DM AND GDM (THEORY 6 HOURS)
ARCHITECTURAL DEFINITION FOR DSS: SYSTEM ORGANIZATION; REFERENCE ARCHITECTURES AND DATAWAREHOUSE; BUSINESS INTELLIGENCE AND DSS BASED ON FUZZY LOGIC (THEORY 4 HOURS)
STUDY CASES: DATA DRIVEN DSS; MODELS AND TECHNIQUES OF DM AND GDM (EXERCISES 12 HOURS)

Teaching Methods
THE COURSE HAS A DYNAMIC SETTING, RICH OF CASES STUDY, WITH EXERCISES FOR APPLICATIONS OF DECISION MAKING TECHNIQUE.
Verification of learning
THE EXAMINATION CONSISTS OF AN ORAL TEST. THE ORAL TEST AIMS TO VERIFY KNOWLEDGE ABOUT THE TOPICS OF THE COURSE AND FORESEES THE EXECUTIONS OF SOME EXERCISES AND DISCUSSIONS OF THE SAME RELATED TO: DATA MODELS, PROCESSES AND TECHNIQUES FOR SUPPORTING THE DECISIONS TREATED DURING THE COURSE. IT WILL BE EVALUATED, AS WELL AS THE CORRECTNESS OF THE ANSWERS AND EXERCISES, EVEN THE EXPOSURE OF THE ANSWERS, THE LANGUAGE PROPERTY AND THE LEVEL OF MATURITY OF THE STUDENT IN THE USE OF METHODOLOGIES, METHODS AND TECHNIQUES USED FOR THE PERFORMANCE OF THE EXERCISES
Texts
DECISION SUPPORT SYSTEM: CONCEPTS AND RESOURCES FOR MANAGERS; DANIEL J. POWER; QUORUM

More Information
ON PROFESSOR'S WEBSITE SOME DIDACTICAL MATERIALS ARE AVAILABLE.
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