Rosa FERRENTINO | Publications
Rosa FERRENTINO Publications
2018 | |
Articolo in rivista | |
Customer satisfaction: a mathematical framework for its analysis and its measurement COMPUTATIONAL MANAGEMENT SCIENCE. Pag.1-23 ISSN:1619-697X. | |
Ferrentino, Rosa; Boniello, Carmine | |
Codice identificativo ISI: WOS:000511947000002 Codice identificativo SCOPUS: 2-s2.0-85046678194 | |
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