Publications

Rosa FERRENTINO Publications


2018
Articolo in rivista
Customer satisfaction: a mathematical framework for its analysis and its measurement
COMPUTATIONAL MANAGEMENT SCIENCE. Pag.1-23
ISSN:1619-697X.
Ferrentino, Rosa; Boniello, Carmine
Codice identificativo ISI: WOS:000511947000002
Codice identificativo SCOPUS: 2-s2.0-85046678194
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