ENVIRONMENT AND QUALITY MANAGEMENT SYSTEMS

Ornella MALANDRINO ENVIRONMENT AND QUALITY MANAGEMENT SYSTEMS

0512500023
DEPARTMENT OF CHEMISTRY AND BIOLOGY "ADOLFO ZAMBELLI"
EQF6
ENVIRONMENTAL MONITORING AND ASSESSEMENT
2016/2017

YEAR OF COURSE 3
YEAR OF DIDACTIC SYSTEM 2010
SECONDO SEMESTRE
CFUHOURSACTIVITY
540LESSONS
112LAB
Objectives
KNOWLEDGE AND UNDERSTANDING:
STUDENTS WILL BE PROVIDED WITH THE KNOWLEDGE AND CRITICAL SKILLS AND THE CONCEPTUAL AND OPERATIVE TOOLS FOR IMPLEMENTATION OF THE DIFFERENT QUALITY AND ENVIRONMENT MANAGEMENT SYSTEMS.
APPLYING KNOWLEDGE AND UNDERSTANDING:
STUDENTS WILL ACQUIRE THE KNOWLEDGE AND EXPERTISE FOR DEVISING QUALITY MANAGEMENT SYSTEMS IN BUSINESS ORGANISATIONS
MAKING JUDGEMENTS:
STUDENTS WILL ACQUIRE THE ABILITY TO INTEGRATE KNOWLEDGE AND HANDLE COMPLEXITY TO INTERPRET AND RESOLVE ISSUES CONNECTED TO QUALITY AND ENVIRONMENT MANAGEMENT, BY THE ADOPTION OF APPROPRIATE SYSTEMS AND TOOLS.
COMMUNICATION SKILLS:
STUDENTS WILL ACQUIRE COMMUNICATION AND EXPRESSIVE SKILLS ON ISSUES CONNECTED TO THEIR AREAS OF EXPERTISE, BOTH INSIDE AND OUTSIDE THE ORGANISATION.
LEARNING SKILLS:
STUDENTS WILL BE PROVIDED WITH THE CONCEPTUAL TOOLS AND OPERATIVE SKILLS TO DEAL WITH THE MANY PROBLEMS LINKED TO THE QUALITY DIMENSION OF ORGANISATIONS . THEY WILL STUDY COMPLEX ISSUES IN DEPTH AND BE ABLE TO DEVELOP AND/OR APPLY INNOVATIVE IDEAS.
Prerequisites
NONE
Contents
THE CONCEPTUAL FRAMEWORK AND EVOLUTIONARY DYNAMICS OF QUALITY. MAIN MODELS AND TOOLS FOR QUALITY. THE CHALLENGE OF QUALITY. STANDARDIZATION AND QUALITY CERTIFICATION. THE ROLE OF AUDITING. THE QUALITY MANAGEMENT SYSTEMS. MANAGEMENT SYSTEMS FOR ENVIRONMENTAL QUALITY. TOWARDS INTEGRATED MANAGEMENT SYSTEMS.
Teaching Methods
PLENARY, SEMINARS, TESTIMONIALS, STUDY AND WORK GROUPS
Verification of learning
THE FINAL EXAM CONSISTS OF AN ORAL TEST AIMED AT ASSESSING THE KNOWLEDGE ACQUIRED. DURING THAT TEST WILL BE MADE AT LEAST TWO QUESTIONS AND THE EVALUATION WILL BE OUT OF THIRTIETH.
Texts
LECTURE BY THE TEACHER
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