Publications

Massimiliano VESCI Publications


2017
Abstract in Atti di convegno
Co-production and Co-creation: indentifying customer activities, before, during and after service delivery.
In: 5th The Naples Forum on Service -Service Dominant Logic, Network and Systems Theory and Service Science: Integrating three Perspectives for a New Service Agenda Lecce Youcanprint Pag.11-11
ISBN:978-88-92667-57-0
5th The Naples Forum on Service
Sorrento 6-9 June 2017
Botti, Antonio; Grimaldi, Mara; Monda, Antonella; Vesci, Massimiliano
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2017
Articolo in rivista
Linking social entrepreneurship and innovation through the lens of the value co-creation process
SINERGIE. Vol. 35. Pag.93-113
ISSN:0393-5108.
Pellicano, Marco; Troisi, Orlando; Vesci, Massimiliano; Tuccillo, Carmela
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2017
Articolo in rivista
Inside Out: Organizations as Service Systems Equipped with Relational Boundaries
SYSTEMS. Vol. 5. Pag.1-18
ISSN:2079-8954.
Crespo Garrido, M. J.; Grimaldi, M.; Maione, G.; Vesci, M.
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2017
Articolo in rivista
Measuring customer value co-creation behavior: developing a conceptual model based on Service-Dominant Logic
JOURNAL OF SERVICE THEORY AND PRACTICE. Vol. 27 Issue 5. Pag.930-950
ISSN:2055-6225.
Tommasetti, A.; Troisi, O.; Vesci, M.
Codice identificativo ISI: WOS:000409817300002
Codice identificativo SCOPUS: 2-s2.0-85029039308
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2017
Articolo in rivista
Modeling and Measuring the Consumer Activities Associated with Value Cocreation: An Exploratory Test in the Context of Education
SERVICE SCIENCE. Vol. 9, n.1. Pag.63-73
ISSN:2164-3970.
Botti, A.; Grimaldi, M.; Tommasetti, A.; Troisi, O.; Vesci, M.
Digital Object Identifier (DOI): 10.1287/serv.2016.0156
Codice identificativo ISI: WOS:000399010100008
Codice identificativo SCOPUS: 2-s2.0-85029390848
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2017
Contributo in Atti di convegno
Universityscape: the relevance of environmental factors in student’s perception.
In: Proceedings of 20th Excellence in Services International Conference (EISIC) Pag.81-96
ISBN:9788890432774
20th International conference. Excellence in Services
University of Verona 7-8 settembre
Botti, A.; Grimaldi, M.; Monda, A.; Troisi, O.; Vesci, M.
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2017
Contributo in Atti di convegno
Going along with equity crowdfunfing: an analisys on the determinants of crowdinvestors' decisions..
In: ICSB 62nd Annual World Conference Buenos Aires, Argentina Proceedings Book International Council of Small Business Pag.1-10
ISBN:9789873608308
62nd ICSB World Conference “Towards a new world mobilized by innovative SMEs and Entrepreneurs” Buenos Aires, June 28th – July 1st, 2017
Buenos Aires June 28th - July 1st
Botti, A.; Cucino, V.; Feola, R.; Marinato, E.; Rassega, V.; Vesci, M.
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2017
Contributo in Atti di convegno
Technology innovation, user generated content e customer satisfaction: quali opportunità di value co-creation?.
In: Proceedings of Sinergie-SIMA Conference 2017- Value co-creation: le sfide di management per le imprese e per la società Pag.1-6
ISBN:97888907394-8-4
Convegno Sinergie - Sima 2017 Value co - creation: le sfide d i management per le imprese e per la società
Università di Napoli Federico II 15-16 giugno
Botti, A.; Grimaldi, M.; Monda, A.; Vesci, M.
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2017
Contributo in Atti di convegno
Smart service systems in restaurant management: a case study analysis.
In: 5th The Naples Forum on Service -Service Dominant Logic, Network and Systems Theory and Service Science: Integrating three Perspectives for a New Service Agenda Tricase (LE) Youcanprint self-publishing Pag.1-16
ISBN:978-88-92667-57-0
5th The Naples Forum on Service
Sorrento 6-9 june
Botti, A.; Grimaldi, M.; Monda, A.; Vesci, M.
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2017
Contributo in Atti di convegno
Integrating VSA and S-D logic for conceptualizing viable value co-creation: an application to entrepreneurial intention and innovation in service ecosystems.
In: Service-Dominant Logic, Network and Systems Theory and Service Science: Integrating three Perspectives for a New Service Agenda Tricase (LE) Youcanprint self-publishing Pag.1-29
ISBN:9788892667570
the 5th Naples Forum on Service
Sant'Agnello, Sorrento (NA) 06/06/2017-09/06/2017
Botti, A.; Grimaldi, M.; Vesci, M.
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2017
Contributo in volume (Capitolo o Saggio)
Museum Visitors’ Profiling in the Experiential Perspective, Value Co-creation and Implications for Museums and Destinations: an Exploratory Studyrom Italy..
In AA.VV. Proceedings of the Heritage, Tourism and Hospitality International Conference HTHIC 2017 September 27-29, 2017 Pori, Finland Pag.21-34 Pori Publication of Turku School of Economics, Pori Unit A55/2017.
ISBN:978-951-29-6925-8
Conti, Emanuela; Pencarelli, Tonino; Vesci, Massimiliano
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2017
Contributo in volume (Capitolo o Saggio)
Le relazioni fra cultura, ambiguità, efficacia manageriale e customer service orientation nella pubblica amministrazione: un modello esplorativo.
In Botti Antonio, Tommasetti Aurelio, Troisi Orlando, Vesci Massimiliano Sviluppo, sostenibilità e competitività delle aziende. Il contributo degli economisti aziendali Pag.183-206 Milano Il Mulino.
ISBN:978-88-15-27174-7
Botti, Antonio; Tommasetti, Aurelio; Troisi, Orlando; Vesci, Massimiliano
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