Public sector organization

Gabriella PISCOPO Public sector organization

0222100064
DIPARTIMENTO DI SCIENZE AZIENDALI - MANAGEMENT & INNOVATION SYSTEMS
EQF7
BUSINESS MANAGEMENT AND CONSULTING
2018/2019

OBBLIGATORIO
YEAR OF COURSE 2
YEAR OF DIDACTIC SYSTEM 2014
PRIMO SEMESTRE
CFUHOURSACTIVITY
630LESSONS
Objectives
KNOWLEDGE AND UNDERSTANDING
THE STUDENTS WILL ACQUIRE THE BASIC KNOWLEDGE ABOUT THE ORGANIZATION PRINCIPLES AND THE METHODOLOGICAL TOOLS TO ADEQUATELY UNDERSTAND THE ORGANIZATIONAL DYNAMICS OF PUBLIC SECTOR ENTITIES.
THE TEACHING PROVIDES A CONCEPTUAL FRAMEWORK TO DEPICT AND DISCUSS THE MAIN TOPICS IN THE FIELD OF PUBLIC MANAGEMENT, BUILDING A THEORETICAL BACKGROUND AGAINST WHICH THE ORGANIZATIONAL MODELS AND APPROACHES USED IN THE PUBLIC SECTOR WILL BE INVESTIGATED.
APPLIED KNOWLEDGE AND UNDERSTANDING
THE TEACHING WILL PROVIDE STUDENTS WITH THE ORGANIZATIONAL TOOLS – FOCUSING ON BOTH HARD AND SOFT ISSUES – WHICH COULD BE HANDLED TO DESIGN AND MANAGE EFFECTIVE PUBLIC SECTOR ENTITIES. MOREOVER, THE STUDENTS WILL APPLY THE ISSUES DEBATED DURING THE TEACHING ACTIVITIES IN REAL ORGANIZATIONAL CONTEXTS, TESTING THEIR APPROPRIATENESS TO LAUNCH DEEP PROCESSES OF STRUCTURAL AND PROCESSUAL CHANGE IN THE PUBLIC SECTOR.
Prerequisites
NONE
Contents
•THE PROCESS OF PUBLIC MANAGERIALISATION (5 H)
•STRUCTURAL DESIGN AND ORGANIZATIONAL CHANGE (10 H)
•PUBLIC SECTOR HUMAN RESOURCE MANAGEMENT (5 H)
•TRAINING AND HUMAN RESOURCE EMPOWERMENT (5 H)
•MOTIVATION AND EVALUATION (5 H)
Teaching Methods
A MIXED APPROACH WILL BE USED TO DESIGN AND IMPLEMENT TEACHING ACTIVITIES. BEYOND THEORETICAL SESSIONS, WHICH WILL BE BASED ON THE SEMINAR APPROACH, INTERACTIVE LEARNING AND EXPERIENTIAL LEARNING ACTIVITIES WILL BE REALIZED. FROM THIS POINT OF VIEW, STUDENTS WILL BE CONSTANTLY CALLED TO BE INVOLVED IN WORKING GROUPS, TO WHICH SPECIFIC STUDY AND ANALYSIS TASKS WILL BE ATTACHED. THESE ACTIVITIES WILL BE DULY CONTEMPLATED IN EVALUATING OVERALL STUDENTS’ PERFORMANCES. GOING MORE INTO DETAILS, THE TEACHING WILL INCLUDE 45 HOURS OF FRONTAL LESSONS, WHICH WILL BE ENRICHED BY CASE STUDY ANALYSIS AND BUSINESS EXPERIENCES. THE REMAINING 15 HOURS WILL CONCERN HIGHLY ENGAGEMENT ACTIVITIES, INCLUDING CASE STUDIES, ROLE-PLAYING AND PROBLEM SOLVING LEARNING.
Verification of learning
THE ACHIEVEMENT OF THE TEACHING TARGET WILL BE ASSESSED IN LIGHT OF THE STUDENTS’ ABILITY TO SUCCEED IN TAKING AN EXAM WHICH IS EVALUATING ON A 30-POINTS BASIS. THE EXAM IS COMPOSED OF TWO SESSIONS. THE FIRST ONE CONCERNS A PROJECT WORK WHICH COULD BE FRAMED EITHER INDIVIDUALLY OR IN WORK GROUPS CONSTITUTED OF A NUMBER OF MEMBERS INCLUDED BETWEEN 3 AND 6 PEOPLE. THE TOPICS OF THE VARIOUS PROJECT WORK WILL BE JOINTLY DEVELOPED BY THE STUDENTS, IN PARTNERSHIP WITH THE TEACHING STAFF. THE PROJECTS WILL BE DISCUSSED AT THE END OF THE TEACHING ACTIVITIES, IN MAX 20 MINUTES FOR EACH GROUP/PROJECT. DURING THE DISCUSSION, THE STUDENTS WILL SHOW THE STEPS AND THE TOLLS THEY USED IN PLANNING AND DELIVERING THEIR PROJECT ACTIVITIES. ALSO, THEY WILL FOCUS ON THE METHODS USED, THE FINDINGS ACHIEVED AND THE IMPLICATIONS OF THEIR PROJECT. THE DISCUSSION WILL BE SUPPORTED BY POWER POINT SLIDES OR SIMILAR MULTIMEDIA TOOLS. THE TEACHING STAFF WILL ASK ADDITIONAL QUESTIONS TO DEEPEN SOME RELEVANT CONCEPTUAL AND PRACTICAL ISSUES DEALT WITH BY THE STUDENTS. THIS FIRST STEP OF THE EXAM WILL BE EVALUATED ON A SCALE FROM 0 (LOWEST PERFORMANCE) TO 10 (HIGHEST PERFORMANCE). THE SECOND STEP OF THE EXAM CONCERNS AN ORAL TEST, WHICH WILL TAKE 15 MINUTES: IT IS AIMED AT ASSESSING THE LEVELS OF KNOWLEDGE AND UNDERSTANDING OF THE TOPICS DEALT WITH DURING THE EXAM. STUDENTS WILL HAVE TO REPLY TO FOUR QUESTIONS, TWO OF WHICH WILL BE GENERALIST AND TWO SPECIFIC. THE ABILITY TO ANSWER EACH QUESTION WILL BE EVALUATED ON A SCALE FROM 0 TO 5, IN LIGHTS OF THE STUDENTS’ ABILITY TO DEAL WITH THE TOPIC INCLUDED IN THE QUESTION. ON THE WHOLE, THE EXAM ALLOWS TO TEST, BEYOND STUDENTS’ KNOWLEDGE, UNDERSTANDING AND SKILLS, THEIR ABILITY TO MAKE AUTONOMOUS JUDGEMENT AND TO DISCRIMINATE AMONG ALTERNATIVE SOLUTIONS.
Texts
ONGARO, E. (2015). STRATEGIC MANAGEMENT IN PUBLIC SERVICES ORGANIZATIONS: CONCEPTS, SCHOOLS AND CONTEMPORARY ISSUES. LONDON: ROUTLEDGE
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