Paola ADINOLFI | Organizations and Relation in Turistic Systems
Paola ADINOLFI Organizations and Relation in Turistic Systems
cod. 0212500009
ORGANIZATIONS AND RELATION IN TURISTIC SYSTEMS
| 0212500009 | |
| DIPARTIMENTO DI SCIENZE ECONOMICHE E STATISTICHE | |
| TOURISM MANAGEMENT AND DEVELOPMENT | |
| 2015/2016 |
| OBBLIGATORIO | |
| YEAR OF COURSE 2 | |
| YEAR OF DIDACTIC SYSTEM 2011 | |
| SECONDO SEMESTRE |
| SSD | CFU | HOURS | ACTIVITY | |
|---|---|---|---|---|
| SECS-P/10 | 10 | 60 | LESSONS |
| Objectives | |
|---|---|
| THE COURSE INTRODUCES STUDENTS TO THE MAIN ORGANIZATIONAL THEORIES, REVISED IN THE LIGHT OF THE TOURIST INDUSTRY. STUDENTS WILL BE PROVIDED WITH THE ESSENTIAL GROUNDING FOR THINKING THROUGH AND GRASPING ORGANIZATIONAL PHENOMENON TOGETHER WITH THE TOOLS WITH WHICH TO MANAGE THE KEY ISSUES OF ORGANIZATIONAL CHANGE. STUDENTS WILL BE ABLE TO APPLY ORGANIZATIONAL KNOWLEDGE TO THE TOURIST ORGANIZATIONS. THE STUDENTS WILL ACQUIRE THE ABILITY TO MAKE INDEPENDENT, KNOWLEDGEABLE JUDGMENTS REGARDING ORGANIZATIONAL ISSUES, ALSO THROUGH THE ATTENDANCE TO PROBLEM BASED LEARNING ACTIVITIES. TO THIS AIM, BUSINESS TESTIMONIES AND CASE STUDIES ARE AN IMPORTANT TOOLS FOR DEVELOPING CRITICAL ANALYSIS SKILLS. THE COURSE AIMS AT IMPROVING THE STUDENTS’COMMUNICATIVE ABILITY, DEVELOPING PUBLIC SPEAKING SKILLS WITH AN EMPHASIS ON REINFORCING INDIVIDUAL COMMUNICATION SKILLS. MOREOVER THE STUDENTS WILL BE ENCOURAGED, WORKING INDIVIDUALLY OR IN GROUPS, TO EXPLOIT THE POTENTIAL WHICH SEVERAL COMMUNICATION TECHNOLOGIES OFFER TO TOURIST ORGANIZATIONS. BY MEANS OF THE THEORETICAL BACKGROUND ACQUIRED DURING THE COURSE, STUDENTS WILL BE IN A POSITION TO ANALYZE CRITICALLY ORGANIZATIONAL PHENOMENON AND TO SELECT THE MOST APPROPRIATE INTERPRETATIVE KEYS FOR UNDERSTANDING SUCH ISSUES AND FOR HANDLING COMPLEX CASES OF ORGANIZATIONAL CHANGE IN THE TOURIST SERVICES. |
| Prerequisites | |
|---|---|
| NONE |
| Contents | |
|---|---|
| THE COURSE DEALS WITH THE MAIN ISSUES OF ORGANIZATIONAL THEORY, ORGANIZATIONAL DESIGN AND CHANGE MANAGEMENT. THE FIRST MODULE FOCUSES ON ORGANIZATIONAL DYNAMICS OF TOURIST INDUSTRY, CONSIDERING THE MANY ISSUES DEBATED AND THEIR RELATIONS WITH THE ENVIRONMENT, THE SHAPING OF ORGANIZATIONAL CULTURE AND KNOWLEDGE, THE DECISION MAKING PROCESS AND CONFLICT MANAGEMENT. THE SECOND MODULE ILLUSTRATES A RANGE OF ORGANIZATIONAL FRAMEWORKS AND OPERATIONAL DEVICES MOST FREQUENTLY USED BY THE TOURIST ORGANIZATIONS. TRADITIONAL DIDACTICS WILL FLANK LEARNING PHASES OF PROBLEM SOLVING, ROLE PLAYING AND CASE STUDIES TO INVOLVE STUDENTS AND COMBINE THEORY |
| Teaching Methods | |
|---|---|
| FRONTAL LESSONS, CASE STUDIES ANALYSIS, IN-BASKET, ROLE-PLAYING, PROBLEM SOLVING LEARNING, SEMINARS |
| Verification of learning | |
|---|---|
| PROJECT WORK AND ORAL TEST |
| Texts | |
|---|---|
| - EDUCATIONAL MATERIALS AND INSTRUCTIONS PROVIDED BY THE TEACHING STAFF. - H. MINTZBERG, STRUCTURE IN FIVES: DESIGNING EFFECTIVE ORGANIZATIONS, IL MULINO, 1996. |
| More Information | |
|---|---|
| NONE |
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