Paola ADINOLFI | QUALITY MANAGEMENT, LEADERSHIP AND DECISION MAKING

cod. 0222700004

QUALITY MANAGEMENT, LEADERSHIP AND DECISION MAKING

	0222700004
	DEPARTMENT OF MANAGEMENT & INNOVATION SYSTEMS
	EQF7
	DATA SCIENCE AND INNOVATION MANAGEMENT
	2021/2022

CURRICULUM MASSIVE DATA MANAGEMENT

	OBBLIGATORIO
	YEAR OF COURSE 1
	YEAR OF DIDACTIC SYSTEM 2020
	AUTUMN SEMESTER

TEACHING UNITS

	SSD	CFU	HOURS	ACTIVITY	TYPE OF ACTIVITY
1	QUALITY MANAGEMENT, LEADERSHIP AND DECISION MAKING MOD.1
	SECS-P/13	6	42	LESSONS	COMPULSORY SUBJECTS, CHARACTERISTIC OF THE CLASS
2	QUALITY MANAGEMENT, LEADERSHIP AND DECISION MAKING MOD.2
	SECS-P/10	6	42	LESSONS	COMPULSORY SUBJECTS, CHARACTERISTIC OF THE CLASS

PROFESSORS

	ORNELLA MALANDRINO1 T Curriculum
	PAOLA ADINOLFI2 Curriculum

	Objectives
	THE COURSE IS DIVIDED INTO TWO MODULES. FOR THE FIRST MODULE, THE STUDENT WILL ACQUIRE KNOWLEDGE RELATED TO QUALITY ASSURANCE SYSTEMS AND TOOLS, METHODOLOGIES AND ANALYSIS PROCESSES FOR THE IMPLEMENTATION OF QUALITY CERTIFICATION MODELS. FOR THE SECOND MODULE, THE FOCUS WILL BE MAINLY ON LEADERSHIP AND DECISION-MAKING PROCESSES, IN ORDER TO PROMOTE A CULTURE OF ORGANIZATIONAL CHANGE IN COMPLEX ENVIRONMENTS. STUDENTS WILL DEVELOP AWARENESS OF THE COMPLEXITY THAT CHARACTERIZES LEADERSHIP AND DECISION-MAKING PROCESSES WITHIN ORGANIZATIONAL SYSTEMS AND WILL BE ABLE TO APPLY THE KNOWLEDGE ACQUIRED FOR THE APPLICATION OF QUALITY MANAGEMENT APPROACHES AND WORK GROUPS. THE LESSONS FORESEE AN APPROACH BASED ON EXPERIENTIAL TRAINING - THROUGH LABORATORIES, CASE STUDIES AND PROJECT WORK - WHICH ALLOWS TO STIMULATE THE PRACTICAL APPLICATION OF THE KNOWLEDGE AND THEORIES LEARNED. THE LEARNING IBJECTIVES OF THE COURSE "LEADERSHIP AND DECISION MAKING" (CURRICULUM "CYBER RISK MANAGEMENT AND ADVANCED DEFENCE STRATEGIES") MAKE REFERENCE ONLY TO THE SECOND MODULE.

THE COURSE IS DIVIDED INTO TWO MODULES. FOR THE FIRST MODULE, THE STUDENT WILL ACQUIRE KNOWLEDGE RELATED TO QUALITY ASSURANCE SYSTEMS AND TOOLS, METHODOLOGIES AND ANALYSIS PROCESSES FOR THE IMPLEMENTATION OF QUALITY CERTIFICATION MODELS. FOR THE SECOND MODULE, THE FOCUS WILL BE MAINLY ON LEADERSHIP AND DECISION-MAKING PROCESSES, IN ORDER TO PROMOTE A CULTURE OF ORGANIZATIONAL CHANGE IN COMPLEX ENVIRONMENTS. STUDENTS WILL DEVELOP AWARENESS OF THE COMPLEXITY THAT CHARACTERIZES LEADERSHIP AND DECISION-MAKING PROCESSES WITHIN ORGANIZATIONAL SYSTEMS AND WILL BE ABLE TO APPLY THE KNOWLEDGE ACQUIRED FOR THE APPLICATION OF QUALITY MANAGEMENT APPROACHES AND WORK GROUPS. THE LESSONS FORESEE AN APPROACH BASED ON EXPERIENTIAL TRAINING - THROUGH LABORATORIES, CASE STUDIES AND PROJECT WORK - WHICH ALLOWS TO STIMULATE THE PRACTICAL APPLICATION OF THE KNOWLEDGE AND THEORIES LEARNED. THE LEARNING IBJECTIVES OF THE COURSE "LEADERSHIP AND DECISION MAKING" (CURRICULUM "CYBER RISK MANAGEMENT AND ADVANCED DEFENCE STRATEGIES") MAKE REFERENCE ONLY TO THE SECOND MODULE.

	Prerequisites
	NONE

	Contents
	THE COURSE IS ESSENTIALLY STRUCTURED WITH FRONTAL LESSONS, DURING WHICH, HOWEVER, PRACTICAL CASES AND LABORATORY EXPERIENCES WILL ALSO BE CONSIDERED. FOR THE FIRST MODULE (QUALITY MANAGEMENT) THE TOPICS FACED IN THE LESSONS ARE THE FOLLOWING: CONCEPTUAL FRAMEWORK OF QUALITY (4 HOURS OF LESSON) QUALITY OF PRODUCTS, PROCESSES AND ORGANIZATIONS (4 HOURS OF LESSON) CERTIFICATION SYSTEMS AND TOOLS WITH A VIEW TO CONTINUOUS IMPROVEMENT OF IT SERVICES (16 HOURS OF LESSON; 8 HOURS OF SEMINARS AND TESTIMONIALS) MODELS FOR SELF-ASSESSMENT, ASSESSMENT AND CONTINUOUS IMPROVEMENT (6 HOURS OF LESSON; 4 HOURS OF SEMINARS). FOR THE SECOND MODULE (LEADERSHIP AND DECISION MAKING) THE TOPICS FACED IN THE LESSONS ARE THE FOLLOWING: FOUNDATIONS OF ORGANIZATIONAL BEHAVIOR – MOTIVATION – GROUP BEHAVIOR – CHANGE MANAGEMENT – LEADERSHIP THEORIES – LEADERSHIP AND COMMUNICATION – DECISION MAKING – PERCEPTION AND INDIVIDUAL DECISION MAKING – COLLECTIVE DECISION MAKING WITHIN ORGANIZATIONS.

Contents

THE COURSE IS ESSENTIALLY STRUCTURED WITH FRONTAL LESSONS, DURING WHICH, HOWEVER, PRACTICAL CASES AND LABORATORY EXPERIENCES WILL ALSO BE CONSIDERED.
FOR THE FIRST MODULE (QUALITY MANAGEMENT) THE TOPICS FACED IN THE LESSONS ARE THE FOLLOWING:
CONCEPTUAL FRAMEWORK OF QUALITY (4 HOURS OF LESSON)
QUALITY OF PRODUCTS, PROCESSES AND ORGANIZATIONS (4 HOURS OF LESSON)
CERTIFICATION SYSTEMS AND TOOLS WITH A VIEW TO CONTINUOUS IMPROVEMENT OF IT SERVICES (16 HOURS OF LESSON; 8 HOURS OF SEMINARS AND TESTIMONIALS)
MODELS FOR SELF-ASSESSMENT, ASSESSMENT AND CONTINUOUS IMPROVEMENT (6 HOURS OF LESSON; 4 HOURS OF SEMINARS).
FOR THE SECOND MODULE (LEADERSHIP AND DECISION MAKING) THE TOPICS FACED IN THE LESSONS ARE THE FOLLOWING:
FOUNDATIONS OF ORGANIZATIONAL BEHAVIOR – MOTIVATION – GROUP BEHAVIOR – CHANGE MANAGEMENT – LEADERSHIP THEORIES – LEADERSHIP AND COMMUNICATION – DECISION MAKING – PERCEPTION AND INDIVIDUAL DECISION MAKING – COLLECTIVE DECISION MAKING WITHIN ORGANIZATIONS.

	Teaching Methods
	FOR "MASSIVE DATA MANAGEMENT", THE TEACHING IS STRUCTURED WITH FRONTAL LESSONS OF A TOTAL DURATION OF 84 HOURS (12 CFU). DURING THE LESSONS, IN ANY CASE, IN-DEPTH STUDIES WILL ALSO BE PROVIDED WITH CLASSROOM DISCUSSIONS AND GROUP WORK. FOR "CYBER RISK MANAGEMENT FOR ADVANCED DEFENCE STRATEGIES", THE TEACHING IS STRUCTURED WITH FRONTAL LESSONS OF A TOTAL DURATION OF 42 HOURS (6 CFU).

	Verification of learning
	ACHIEVEMENT OF THE TEACHING OBJECTIVES IS CERTIFIED WITH THE PASSING OF AN EXAM WITH AN ASSESSMENT IN THIRTYTHS. THE EXAMINATION AND EVALUATION EVEN IF DONE PARTIALLY FOR THE TWO MODULES, REMAINS UNIQUE WITH A SINGLE FINAL VOTE.

	Texts
	THE EDUCATIONAL MATERIAL (SLIDES, WORKING PAPERS, ETC.) WILL BE PROVIDED BY THE TEACHERS DURING THE LESSONS AND MADE AVAILABLE ON THE TEACHER'S WEB PAGE OR SENT DIRECTLY TO THE STUDENTS.

BETA VERSION Data source ESSE3 [Ultima Sincronizzazione: 2022-11-21]

Paola ADINOLFI | QUALITY MANAGEMENT, LEADERSHIP AND DECISION MAKING