Publications

Clara BASSANO Publications


2014
Contributo in volume (Capitolo o Saggio)
Rethinking the concept of Ethics for Public Corporate Identity.
In Louis E. Freund and Wojciech Cellary Advances in the Human Side of Service Engineering Pag.3435-3440 Louis E. Freund and Wojciech Cellary.
ISBN:978-1-4951-2091-6
Piciocchi, P.; Bassano, C.; Galvin, M.
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2014
Contributo in volume (Capitolo o Saggio)
A Knowledge – based Decision System for the Service Quality Improvement in Organizations.
In Kurt Sandkuhl, Ulf Seigerroth Proceesings of the 7th International Workshop on Information Logistics and Knowledge Supply Pag.49-60 Kurt Sandkuhl, Ulf Seigerroth.
Abbate, T.; Bassano, Clara; Coppola, A. M.; Miranda, S.; Rarità, L.
Codice identificativo SCOPUS: 2-s2.0-84914156071
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2014
Contributo in volume (Capitolo o Saggio)
Refraiming Innovation: Service Science & Governance.
In Louis E. Freund and Wojciech Cellary Advances in the Human Side of Service Engineering Pag.4888-4897 Louis E. Freund and Wojciech Cellary.
ISBN:978-1-4951-2091-6
Spohrer, J; Siano, A.; Piciocchi, P.; Bassano, C.
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