ORGANIZATIONAL BEHAVIOR AND SOFT SKILLS LAB

Gabriella PISCOPO ORGANIZATIONAL BEHAVIOR AND SOFT SKILLS LAB

0222100126
DEPARTMENT OF MANAGEMENT & INNOVATION SYSTEMS
EQF7
BUSINESS MANAGEMENT AND CONSULTING
2022/2023



YEAR OF COURSE 1
YEAR OF DIDACTIC SYSTEM 2014
SPRING SEMESTER
CFUHOURSACTIVITY
1060LESSONS
Objectives
THE EDUCATIONAL ACTIVITIES WILL BE AIMED AT ENHANCING THE STUDENTS' TRANSVERSAL COMPETENCIES WHICH ARE CONSIDERED STRATEGIC TO DEAL WITH THE CURRENT WORK ENVIRONMENT, CHALLENGED BY COMPLEXITY ISSUES AND BY THE NEED FOR A CONTINUOUS CHANGE. IN PARTICULAR, THE ATTENTION WILL BE FOCUSED ON THE IMPROVEMENT OF LEADERSHIP-RELATED SKILLS, PROBLEM-SOLVING, NEGOTIATION, RELATIONAL EFFECTIVENESS, TEAMWORK AND TIME MANAGEMENT

APPLYING KNOWLEDGE AND UNDERSTANDING

STUDENTS WILL BE ABLE TO EFFECTIVELY MANAGE GROUP DYNAMICS WITHIN BOTH PUBLIC AND PRIVATE ORGANIZATIONS.
Prerequisites
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Contents
- MOTIVATION (10 H)
- LEADERSHIP: CONCEPTUAL APPROACHES AND PRACTICAL APPLICATIONS (10 H);
- GROUP MANAGEMENT AND TEAM WORKING (10 H)
- DECISIONAL PROCESSES (10 H)
- INTERPERSONAL CONFLICTS (5 H)
- COMMUNICATION (10 H)
- STRESS MANAGEMENT (5 H)
Teaching Methods
A MIXED APPROACH WILL BE USED TO DESIGN AND IMPLEMENT TEACHING ACTIVITIES. BEYOND THEORETICAL SESSIONS, WHICH WILL BE BASED ON THE SEMINAR APPROACH, INTERACTIVE LEARNING AND EXPERIENTIAL LEARNING ACTIVITIES WILL BE REALIZED. FROM THIS POINT OF VIEW, STUDENTS WILL BE CONSTANTLY CALLED TO BE INVOLVED IN WORKING GROUPS, TO WHICH SPECIFIC STUDY AND ANALYSIS TASKS WILL BE ATTACHED. THESE ACTIVITIES WILL BE DULY CONTEMPLATED IN EVALUATING OVERALL STUDENTS’ PERFORMANCES. ON THE WHOLE, FRONTAL LESSONS WILL COVER 20 HOURS OF TEACHING ACTIVITY. THE REMAINING 10 HOURS WILL BE ORGANIZED IN INTERACTIVE AND APPLICATIVE SESSIONS, WHICH WILL BE AIMED AT IMPROVING THE STUDENTS’ TRANSVERSAL SKILLS.
Verification of learning
THE ACHIEVEMENT OF THE TEACHING TARGET WILL BE ASSESSED IN LIGHT OF THE STUDENTS’ ABILITY TO SUCCEED IN TAKING AN EXAM WHICH IS EVALUATING ON A 30-POINTS BASIS. THE EXAM IS COMPOSED OF TWO SESSIONS. THE FIRST ONE CONCERNS A PROJECT WORK WHICH COULD BE FRAMED EITHER INDIVIDUALLY OR IN WORK GROUPS CONSTITUTED OF A NUMBER OF MEMBERS INCLUDED BETWEEN 3 AND 6 PEOPLE. THE TOPICS OF THE VARIOUS PROJECT WORK WILL BE JOINTLY DEVELOPED BY THE STUDENTS, IN PARTNERSHIP WITH THE TEACHING STAFF. THE PROJECTS WILL BE DISCUSSED AT THE END OF THE TEACHING ACTIVITIES, IN MAX 20 MINUTES FOR EACH GROUP/PROJECT. DURING THE DISCUSSION, THE STUDENTS WILL SHOW THE STEPS AND THE TOLLS THEY USED IN PLANNING AND DELIVERING THEIR PROJECT ACTIVITIES. ALSO, THEY WILL FOCUS ON THE METHODS USED, THE FINDINGS ACHIEVED AND THE IMPLICATIONS OF THEIR PROJECT. THE DISCUSSION WILL BE SUPPORTED BY POWER POINT SLIDES OR SIMILAR MULTIMEDIA TOOLS. THE TEACHING STAFF WILL ASK ADDITIONAL QUESTIONS TO DEEPEN SOME RELEVANT CONCEPTUAL AND PRACTICAL ISSUES DEALT WITH BY THE STUDENTS. THIS FIRST STEP OF THE EXAM WILL BE EVALUATED ON A SCALE FROM 0 (LOWEST PERFORMANCE) TO 10 (HIGHEST PERFORMANCE). THE SECOND STEP OF THE EXAM CONCERNS AN ORAL TEST, WHICH WILL TAKE 15 MINUTES: IT IS AIMED AT ASSESSING THE LEVELS OF KNOWLEDGE AND UNDERSTANDING OF THE TOPICS DEALT WITH DURING THE EXAM. STUDENTS WILL HAVE TO REPLY TO FOUR QUESTIONS, TWO OF WHICH WILL BE GENERALIST AND TWO SPECIFIC. THE ABILITY TO ANSWER EACH QUESTION WILL BE EVALUATED ON A SCALE FROM 0 TO 5, IN LIGHTS OF THE STUDENTS’ ABILITY TO DEAL WITH THE TOPIC INCLUDED IN THE QUESTION. ON THE WHOLE, THE EXAM ALLOWS TO TEST, BEYOND STUDENTS’ KNOWLEDGE, UNDERSTANDING AND SKILLS, THEIR ABILITY TO MAKE AUTONOMOUS JUDGEMENT AND TO DISCRIMINATE AMONG ALTERNATIVE SOLUTIONS.
Texts
DAFT, R.L. (2015). THE LEADERSHIP EXPERIENCE. LONDON: CENGAGE LEARNING
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