Michelangelo MISURACA | Publications
Michelangelo MISURACA Publications
360470A network-based concept extraction for managing customer requests in a social media care context
| 2019 | |
| Articolo in rivista | |
| A network-based concept extraction for managing customer requests in a social media care context INTERNATIONAL JOURNAL OF INFORMATION MANAGEMENT. Vol. 51. Pag.1-10 ISSN:0268-4012. | |
| Misuraca, Michelangelo; Scepi, Germana; Spano, Maria | |
| Versione online | |
| Digital Object Identifier (DOI): 10.1016/j.ijinfomgt.2019.05.012 Codice identificativo ISI: WOS:000516835200013 Codice identificativo SCOPUS: 2-s2.0-85066412754 | |
| Show it in Product Database (IRIS) |
| 2019 | |
| Articolo in rivista | |
| BMS: An improved Dunn index for Document Clustering validation COMMUNICATIONS IN STATISTICS, THEORY AND METHODS. Vol. 48. Pag.5036-5049 ISSN:1532-415X. | |
| Misuraca, Michelangelo; Spano, Maria; Balbi, Simona | |
| Versione online | |
| Digital Object Identifier (DOI): 10.1080/03610926.2018.1504968 Codice identificativo ISI: WOS:000483669700005 Codice identificativo SCOPUS: 2-s2.0-85055557869 | |
| Show it in Product Database (IRIS) |
