Alfonso SIANO | Publications
Alfonso SIANO Publications
2013 | |
Contributo in volume (Capitolo o Saggio) | |
A VSA Communication Model for Service Systems Governance.. In Spohrer J.C., Freund L.E. Advance in Human Side Of Service Science Engineering Pag.339-348 CRC Press Taylor & Francis Group. ISBN:9781439870266 | |
Siano, Alfonso; Piciocchi, Paolo; DELLA VOLPE, Maddalena; Confetto, Maria Giovanna; Vollero, Agostino; Siglioccolo, Mario | |
Codice identificativo ISI: WOS:000351306500035 | |
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2013 | |
Contributo in volume (Capitolo o Saggio) | |
Challenges and Opportunities of Consumer Empowerment in Online Reputation Management. In E-Marketing in Developed and Developing Countries: Emerging Practices Pag.1-18 Hershey PA IGI Global. ISBN:9781466639546 | |
Vollero, Agostino; Siano, Alfonso | |
Digital Object Identifier (DOI): 10.4018/978-1-4666-3954-6.ch001 Codice identificativo SCOPUS: 2-s2.0-84898220770 | |
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