Publications

Alfonso SIANO Publications


2013
Contributo in volume (Capitolo o Saggio)
A VSA Communication Model for Service Systems Governance..
In Spohrer J.C., Freund L.E. Advance in Human Side Of Service Science Engineering Pag.339-348 CRC Press Taylor & Francis Group.
ISBN:9781439870266
Siano, Alfonso; Piciocchi, Paolo; DELLA VOLPE, Maddalena; Confetto, Maria Giovanna; Vollero, Agostino; Siglioccolo, Mario
Codice identificativo ISI: WOS:000351306500035
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2013
Contributo in volume (Capitolo o Saggio)
Challenges and Opportunities of Consumer Empowerment in Online Reputation Management.
In E-Marketing in Developed and Developing Countries: Emerging Practices Pag.1-18 Hershey PA IGI Global.
ISBN:9781466639546
Vollero, Agostino; Siano, Alfonso
Digital Object Identifier (DOI): 10.4018/978-1-4666-3954-6.ch001
Codice identificativo SCOPUS: 2-s2.0-84898220770
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